India launch
Our initial retail launch is intended for customers in India. Online ordering is not yet enabled. Serviceable PIN codes, dispatch times, delivery estimates and delivery charges will be confirmed before checkout is activated. We do not currently promise a nationwide delivery timeframe or free-shipping threshold.
Before placing an order
At launch, enter your delivery PIN code to see serviceability and the available delivery options. The delivery charge and total payable amount, including applicable taxes, must be visible before payment. Provide a complete and accurate address and a reachable contact number.
Tracking and delivery problems
Once dispatch is supported, tracking details will be provided through the selected fulfilment service. Contact customer care if a parcel is delayed, marked delivered but missing, damaged or incomplete. Refer to our refund policy for available remedies.
International and bulk enquiries
Retail international checkout is not available. Distributors, retailers and hospitality partners may submit an export or wholesale enquiry. Destination-specific documentation, shipping terms, minimum quantities and availability must be agreed separately.